Refund Policy

All sales are final. We do not offer refunds on any items purchased from our store. Please ensure that you review product descriptions and shipping times carefully before making a purchase.

Eligibility for Exchange

We want you to be completely satisfied with your purchase. Items can be exchanged if we make a mistake. If you are not satisfied, you may request an exchange within 14 days of receiving your order.

To be eligible for a exchange, items must be:

• Unused and in the original packaging
• Accompanied by the original receipt or proof of purchase

Exchange Process

Please contact us at mayanihairco@gmail.com to start the exchange process. Once your return is received and inspected, we will notify you of the approval or rejection of your exchange. If approved, your exchange will be processed. Please refer to the shipping policy for shipping times. 

Contact Us

For any questions about our refund policy, feel free to reach out to us at mayanihairco@gmail.com